Guidelines

Coaching Agreement

I (Omar M. Khateeb) have positive expectations for a coaching relationship that can help you (client) create the results you want for your career.

To partner together professionally, I want you to be familiar with the following guidelines.

Terms of Coaching

Coaching is a process. Many people create change for themselves in a short time; however, to refine and sustain the change takes months.

If you’ve purchased a package and find yourself unable to use your sessions for any reason, you may put the remaining sessions on a 1-month hold unless the month you exercise the hold is when your sessions expire. Session credits will not be carried out further than 1-month.

Coaching fees paid in advance are non-refundable should you decide to quit the process.

Rescheduling

If you need to reschedule our appointment, please give me 24 hours’ notice. If I need to reschedule, I will give you at least 24 hours’ notice as well, barring an emergency or illness.

Between Sessions

Email me any time at [email protected], or text me at 915-309-3007 to reach me with questions,ideas, problems, etc., or to have a quick check-in.

Open Communication

We should both realize that vulnerability and openness have the potential to raise hurt, defensiveness, and other diicult emotions.

The coaching process will have moments of discomfort as we confront deeper issues.

Therefore we will give each other plenty of latitude, and promptly ask for clarification if there is a miscommunication.

If I ever say or do anything that upsets you or doesn’t feel right, please bring it to my aention so that we can resolve it as soon as possible. My objective is to have a coaching relationship that is fully open, honest, real and trusting.

Agreement

For me as your Coach:

I agree to serve as your Coach - to partner with you to identify and achieve your personal and/or professional goals.

As your Coach, I cannot guarantee results. You will create powerful results by identifying your own goals and the issues that may be keeping you from reaching them, and then taking patient, consistent action.

During the time we spend together in our coaching sessions, I will devote my time, thoughts, and energy to you, exclusively.

As your Coach, I will bring aentive listening, understanding, belief in you and commitment to your success. You can expect me to challenge you, oer fresh perspectives, make requests (including assigning homework), acknowledge your wins, and guarantee confidentiality.

Coaching is not friendship but a powerful, sacred relationship of intimacy and trust.

Remember that I am a Coach, not a psychotherapist or physician, and I am not trained in diagnosing psychological or medical conditions.

If any issues come up for you that should be handled by a licensed therapist or physician rather than a coach, I will encourage you to contact an appropriate professional.

For you as the client:

I am motivated and commied to taking action on my determined personal and professional goals.

I realize that anything less than my intentional full participation will not lead to my success.

I accept full responsibility for myself and any actions I take that might result from Coaching.

I agree to pay promptly if on payment plans and that my payments are done using payment forms that will successfully be processed.

I agree that it is my responsibility that my Coach gets paid for the services I use. I agree to honor my scheduled session times.
I have read, and agree with, the Coaching Guidelines and Agreement above.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE'S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS. THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY. MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

Refund Policy
All sales are final and no refunds will be aorded and you waive any rights to charge-back your

purchase with your credit card processor.

Nondisclosure and Nonuse Obligations

You agree to maintain in confidence and will not disclose, disseminate or use any Confidential Information belonging to Company, whether or not in wrien form.

You agree that you shall treat all Confidential Information of Company with at least the same degree of care as you accord your own confidential information.

You further represent that you exercise at least reasonable care to protect your own confidential information. If Recipient is not an individual, Recipient agrees that Recipient shall disclose Confidential Information only to those of its employees who need to know such information, and certifies that such employees have previously signed a copy of this Agreement.

You further understand and agree that any disclosure or misappropriation of any of the Confidential Information at any time in violation of this Agreement will cause Company irreparable harm.

Thus, you understand and agree that since monetary damages will not be suicient to avoid all harm and/or compensate for the unauthorized use or disclosure of the Confidential Information, injunctive or other equitable relief would be appropriate to prevent any improper actual or threatened use or disclosure of the Confidential Information or breach of this Agreement.

Accordingly, you hereby consent to the entry of an injunction, without the need to post a bond, prohibiting any conduct by you in violation of this Agreement.

Definition of Confidentiality.

As used in this Agreement, "Confidential Information" refers to:a) the business activities, dealings or interests of Company and/or its oicers, directors, ailiates, employees or contractors; (b) any confidential information, knowledge and know-how, concerning the operations, products, services, procedures, or clients, patients or customers of Company, in any format whatsoever, including, without limitation, the techniques, formulations, organization, design, implementation, preparation and other operations, methods, and accumulated experiences incidental thereto, and further including, without limitation, information relating to marketing techniques, advertising, policies, procedures, promotions, customer lists, membership lists, mailing lists, registration cards, sales records, concepts, ideas, trade secrets, other proprietary information, training materials, teaching aids, webinars, membership materials (including but not limited to: reports, notes, files, records and any personally identifying information), and/or research of Company. Further, any and all Confidential Information which by its nature is confidential or which Company, in its sole and absolute discretion, designates as such shall be deemed Confidential Information for purposes of this Agreement. This Agreement shall govern all communications between the parties. Recipient understands that its obligations under this Paragraph ("Nondisclosure and Nonuse Obligations") shall survive the termination of any other relationship between the parties. Upon termination of any relationship between the parties, Recipient will promptly deliver to Company, without retaining any copies, all documents and other materials furnished to Recipient by Company.

Dispute Resolution

All disputes arising under or concerning this Agreement are to be submied to binding arbitration, in California. You may only resolve disputes with us on an individual basis, and may not bring a claim as a Plainti or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private aorney general actions, and consolidation with other arbitrations aren't allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private aorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.